Universal is currently experiencing intermittent delays with USA Criminal searches due to increased volume and record findings.

If you have an urgent hire affected by this delay, please contact your Customer Success Team or submit a rush request through the portal.

Effective April 18, 2026, a new amendment to the New York State Fair Credit Reporting Act will limit how employers may use a consumer’s credit history. Except in narrow circumstances, New York employers will be prohibited from requesting and using a job applicant’s or current employee’s credit history when making employment decisions, such as hiring, promoting, or determining other terms and conditions of employment.

For additional information on Senate Bill S03072, signed by New York Governor Kathy Hochul, please visit:

https://www.nysenate.gov/legislation/bills/2025/S3072

National Sex Offender Registry:
The National Sex Offender Database (NSOPW) continues to experience intermittent outages that occur when individual jurisdictions go down. Please expect delays.

On June 21, 2021, several CA courts have redacted DOB from their public index and files due to a 4th Appellate District Court, Court of Appeal, Division One, State of CA opinion.

We are still able to conduct name-based searches. Due to the redaction, researchers are having to use alternative methods to obtain DOB, where possible, therefore causing delays. These delays will impact County Criminal searches and Nationwide Database searches.

Counties with redactions: Amador, Butte, Calaveras, El Dorado, Fresno, Kern, Lassen, Los Angeles, Merced, Mendocino, Nevada, Placer, Riverside, Sacramento, San Bernadino, San Diego, San Francisco, San Joaquin, Santa Clara, Santa Cruz, Siskiyou, Stanislaus, Tulare, Ventura