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Updated 2/28/2024 - Court Search Delays
Rockcastle County, Kentucky - Delayed:
02/27/2024 - Rockcastle, Kentucky Courts have advised that the Public Access Terminal (PAT) is currently down with no estimate on when it will be back up. Searches are unable to be completed at this time. We do not have a timeline for resolution of these issues. We will continue to closely monitor and provide updates as they become available.

Granite County, Montana - Delayed:
2/26/2024 - The Granite County Courthouse will be closed from 2/26/2024-3/1/2024 for software updated. We will not be able to complete searches during this closure. We will continue to closely monitor and provide updates as they become available.

Illinois Statewide:
01/02/2024 - The IL State Police is working with limited staff and resources. Please expect extended delays.

New Hampshire - All Counties:
1/29/2024 - Courts in all NH counties are currently operating with limited staff which is causing increased turnaround time in court search processing. We do not have an ETA for resolution at this time, please continue to expect extensive delays.

Kansas Counties - Delayed:
Since October 12, 2023, Courts in Kansas have been experiencing system issues due a sophisticated foreign cyberattack that impacted the information systems used by the Kansas Judicial Branch. Service is expected to return gradually over the month of January to the various affected systems used by the 104 Kansas counties. This timeline is still subject to change and information will be updated as it becomes available. The following are a list of counties that are currently up to date and running. Please expect a delay while the courts work through their backlog:

Updated 2/28/2024: Allen, Anderson, Barber, Bourbon, Brown, Chase, Chautauqua, Cherokee, Cheyenne, Clark, Clay, Cloud, Coffey, Comanche, Cowley, Decatur, Dickinson, Doniphan, Edwards, Elk, Franklin, Geary, Gove, Graham, Greeley, Hamilton, Harper, Haskell, Hodgeman, Jewell, Kingman, Kiowa, Labette, Lane, Lincoln, Linn, Logan, Marion, Marshall, McPherson, Meade, Miami, Mitchell, Montgomery, Morris, Morton, Nemaha, Ness, Neosho, Norton, Osborne, Ottawa, Pawnee, Phillips, Pratt, Rawlins, Republic, Riley, Rooks, Rush, Saline, Scott, Seward, Sheridan, Sherman, Smith, Stafford, Stanton, Stevens, Sumner, Thomas, Trego, Wabaunsee, Wallace, Washington, Wichita, Wilson, and Woodson.

The Kansas Statewide can be run and will provide felonies and misdemeanors, but it will not return any non-convictions, unlike the county. In most cases, the KS Statewide will also not return alcohol related driving charges.

Fulton County, Georgia - Delayed
1/30/2024 - Fulton County, Georgia Courts have advised that the Public Access Terminal (PAT) is currently down due to a cyber-attack. Searches are unable to be completed at this time. Please expect delays. We do not have a timeline for resolution of these issues. We will continue to closely monitor and provide updates as they become available. GA Statewide can be ordered as a viable alternative.

2/9/2024: Caldwell, Kentucky - Delayed
Caldwell county, Kentucky courts are closed until Friday, February 16th due to water damage in their building. Searches are unable to be completed during this time. We will continue to closely monitor and provide updates as they become available.

New York County Searches
Washington County, New York - Statewide Only
2/1/2024 Effective Immediately - Washington County, New York can only be completed at a statewide level.

Please see this list of New York counties can only be completed at a statewide level:

Alleghany, Bronx, Cayuga, Chemung, Clinton, Erie, Fulton, Kings, Montgomery, Nassau, New York, Orleans, Queens, Richmond, Schenectady, and Washington.

New York Statewide covers all 62 counties in New York State.

Michigan Clean Slate Law Search Restrictions
Due to the Michigan Clean Slate law, the following courts are limiting the scope of work that they will search:

Updated 2/22/2024:

Antrim (2017-Present District)
Bay (10+ years District)
Baraga (7 years District)
Cheboygan (10+ years District)
Clare (2017-Present District)
Gladwin (2017-Present District)
Grand Traverse (2017-Present District)
Kent (10+ years District and 2018-Present Circuit)
Leelanau (2017-Present District)
Ottawa (2014-Present District and 10+ years circuit)
Presque Isle (2017-Present District)
Saginaw (10 years District and 10+ years Circuit)
St. Joseph (10+ years District and Circuit)
Schoolcraft (2008- Present Circuit)
SUSPENDED SERVICES
All verification services out of the following countries are suspended: Afghanistan, Russia, Sudan. Syria, Ukraine.

Criminal searches are currently not available in Afghanistan and Palestine at this time as well.

We will continue to monitor the situation and notify you when we are able to reinstate services.
Pennsylvania Motor Records Administration Delay
Due to staffing limitations, Pennsylvania Motor Vehicles Records requests to obtain new Pennsylvania MVR codes are being processed by the state with extended turnaround times of 10 – 12 weeks from the original 6 – 8 weeks. We do not have a timeline for resolution, but will continue to closely monitor and provide updates as they become available.
Canadian Police Information Center Fee Update
Effective March 1st, 2024, the Canadian Police Information Center (CPIC) has increased its fee from $14.00 to $16.25.
County Criminal Court Fees Update - Benton County, Mississippi
Effective February 22nd, 2024, Benton County, Mississippi has updated its fees.

You can locate these updates by going to your “Help Tab” and choosing the “State and County Fees” dropdown.
New York Abuse Registries - Delayed
New York Abuse Registry searches are experiencing delays in processing requests due to high volume. Please expect extensive turnaround times for these searches.
Illinois Child Abuse Registry Searches - Delayed
Illinois Child Abuse Registry searches are experiencing delays in processing requests. Please expect up to a 6 week turnaround time for these searches.
California Delays caused by DOB Redaction
On June 21, 2021, several CA courts have redacted DOB from their public index and files due to a 4th Appellate District Court, Court of Appeal, Division One, State of CA opinion.

We are still able to conduct name-based searches. Due to the redaction, researchers are having to use alternative methods to obtain DOB, where possible, therefore causing delays. These delays will impact County Criminal searches and Nationwide Database searches.

Counties with redactions: Amador, Butte, Calaveras, El Dorado, Fresno, Kern, Lassen, Los Angeles, Merced, Nevada, Placer, Sacramento, San Bernadino, San Diego, San Francisco, San Joaquin, Santa Clara, Santa Cruz, Siskiyou, Tulare, Ventura