Updated 6/16/2025- Court Search Delays
Tehama County, California Courts:
5/20/2025: Tehama County searches are currently experiencing a delay in processing. The new turnaround time for returning results is now estimated to be 4-6 weeks due to a high volume of requests and being a clerk assisted county. This will create a delay in the turnaround times. We will provide updates as they become available.
NSOPW:
5/29/2025: The National Sex Offender Database (NSOPW) continues to experience intermittent outages that occur when individual jurisdictions go down. These outages are causing delays in processing. We are monitoring the database and will provide updates daily.
Current outage: Puerto Rico.
Puerto Rico:
6/2/2025: The criminal records system remains down at the Policia de Puerto Rico. It appears that the cause for system failure is a cyberattack. From the moment of detection, corresponding protocols were immediately activated, and the incident is under investigation. As part of the preventative measures, with the aim of safeguarding the integrity of information and protecting the personal data of citizens, the Departamento de Justicia de Puerto Rico has temporarily suspended some services including the issuance of criminal record certificates. The security of citizens’ information is the highest priority, and the restoration of affected systems will only be carried out once the environment has been certified as secure and data integrity is guaranteed. We are monitoring this closely and will provide an update when there is new information.
Wyoming Courts:
6/5/2025: Courts in Wyoming are clerk assisted with limited staff. Please continue to expect delays. Information will be updated when available.
Santa Clara County, California Courts:
6/9/2025: Please be advised that the PAT system at the courthouse is currently down, and searches are unable to be completed at this time. We are closely monitoring this and will provide updates as they become available.
Hillsborough, Florida:
6/11/2025: Hillsborough, Florida: Please be advised the courts public access terminal (PAT) is currently experiencing system issues. Searches will not be completed during this time. We are closely monitoring this and will provide updates as they become available.
Polk County, Florida:
6/11/2025: Please be advised that the Polk Courthouse public access terminals (PAT's) are currently experiencing an outage, preventing the processing of record requests. We are closely monitoring this and will provide updates as they become available.
Cook County, Illinois:
Court's Public Access Terminal is currently experiencing system issues preventing searches from being completed. We will provide updates as they become available.
Lincoln County, KY:
6/16/2025: Lincoln County, KY Courts have advised the courts is closed for roof repairs the week of 6/16/2025 through 6/20/2025. Searches cannot be completed at this time. Please expect delays while the court works through the backlog once they reopen.
Tuolumne County, CA:
Courts in this county are now clerk searched and have strict limitations. Please continue to expect delays for this county.
Federal Holiday:
6/17/2025: Federal Holiday: Many courts around the country will be closed in observance of the Juneteenth holiday on Thursday, June 19th.
West Virginia:
6/17/2025: Courts in West Virginia will be closed Friday, June 20th, in observance of West Virginia Day.
North Dakota Counties and Statewide Searches:
6/18/2025: Courts are currently experiencing system issues which are preventing searches from being completed. Please expect delays. We will provide updates as they become available. Please expect delays while the courts catch up from the backlog once they reopen.
St. Clair County, IL
Please be advised that the PAT system at the courthouse is currently experiencing system issues. Searches are unable to be completed at this time. We are closely monitoring this and will provide updates as they become available.
5/20/2025: Tehama County searches are currently experiencing a delay in processing. The new turnaround time for returning results is now estimated to be 4-6 weeks due to a high volume of requests and being a clerk assisted county. This will create a delay in the turnaround times. We will provide updates as they become available.
NSOPW:
5/29/2025: The National Sex Offender Database (NSOPW) continues to experience intermittent outages that occur when individual jurisdictions go down. These outages are causing delays in processing. We are monitoring the database and will provide updates daily.
Current outage: Puerto Rico.
Puerto Rico:
6/2/2025: The criminal records system remains down at the Policia de Puerto Rico. It appears that the cause for system failure is a cyberattack. From the moment of detection, corresponding protocols were immediately activated, and the incident is under investigation. As part of the preventative measures, with the aim of safeguarding the integrity of information and protecting the personal data of citizens, the Departamento de Justicia de Puerto Rico has temporarily suspended some services including the issuance of criminal record certificates. The security of citizens’ information is the highest priority, and the restoration of affected systems will only be carried out once the environment has been certified as secure and data integrity is guaranteed. We are monitoring this closely and will provide an update when there is new information.
Wyoming Courts:
6/5/2025: Courts in Wyoming are clerk assisted with limited staff. Please continue to expect delays. Information will be updated when available.
Santa Clara County, California Courts:
6/9/2025: Please be advised that the PAT system at the courthouse is currently down, and searches are unable to be completed at this time. We are closely monitoring this and will provide updates as they become available.
Hillsborough, Florida:
6/11/2025: Hillsborough, Florida: Please be advised the courts public access terminal (PAT) is currently experiencing system issues. Searches will not be completed during this time. We are closely monitoring this and will provide updates as they become available.
Polk County, Florida:
6/11/2025: Please be advised that the Polk Courthouse public access terminals (PAT's) are currently experiencing an outage, preventing the processing of record requests. We are closely monitoring this and will provide updates as they become available.
Cook County, Illinois:
Court's Public Access Terminal is currently experiencing system issues preventing searches from being completed. We will provide updates as they become available.
Lincoln County, KY:
6/16/2025: Lincoln County, KY Courts have advised the courts is closed for roof repairs the week of 6/16/2025 through 6/20/2025. Searches cannot be completed at this time. Please expect delays while the court works through the backlog once they reopen.
Tuolumne County, CA:
Courts in this county are now clerk searched and have strict limitations. Please continue to expect delays for this county.
Federal Holiday:
6/17/2025: Federal Holiday: Many courts around the country will be closed in observance of the Juneteenth holiday on Thursday, June 19th.
West Virginia:
6/17/2025: Courts in West Virginia will be closed Friday, June 20th, in observance of West Virginia Day.
North Dakota Counties and Statewide Searches:
6/18/2025: Courts are currently experiencing system issues which are preventing searches from being completed. Please expect delays. We will provide updates as they become available. Please expect delays while the courts catch up from the backlog once they reopen.
St. Clair County, IL
Please be advised that the PAT system at the courthouse is currently experiencing system issues. Searches are unable to be completed at this time. We are closely monitoring this and will provide updates as they become available.
Clean Slate Initiative
The Clean Slate initiative automatically seals certain non-violent conviction records if a person has remained conviction-free for a period of time (seven years for misdemeanors, 10 years for felonies).
Universal will continue to provide information that is reportable by state and federal laws.
States that are part of this initiate are as follows:
• PA
• UT
• NJ
• MI
• CT
• DE
• VA
• OK
• CO
• CA
• MN
• NY (Effective November 2024)
Please copy and paste the below link for additional information by state.
www.cleanslateinitiative.org/states
States with pending bills:
• Kentucky (HB 588)
• Missouri (HB 753)
• Rhode Island (SB 606)
• Hawaii (SB 1168)
Universal will continue to provide information that is reportable by state and federal laws.
States that are part of this initiate are as follows:
• PA
• UT
• NJ
• MI
• CT
• DE
• VA
• OK
• CO
• CA
• MN
• NY (Effective November 2024)
Please copy and paste the below link for additional information by state.
www.cleanslateinitiative.org/states
States with pending bills:
• Kentucky (HB 588)
• Missouri (HB 753)
• Rhode Island (SB 606)
• Hawaii (SB 1168)
California Delays caused by DOB Redaction
On June 21, 2021, several CA courts have redacted DOB from their public index and files due to a 4th Appellate District Court, Court of Appeal, Division One, State of CA opinion.
We are still able to conduct name-based searches. Due to the redaction, researchers are having to use alternative methods to obtain DOB, where possible, therefore causing delays. These delays will impact County Criminal searches and Nationwide Database searches.
Counties with redactions: Amador, Butte, Calaveras, El Dorado, Fresno, Kern, Lassen, Los Angeles, Merced, Nevada, Placer, Riverside, Sacramento, San Bernadino, San Diego, San Francisco, San Joaquin, Santa Clara, Santa Cruz, Siskiyou, Stanislaus, Tulare, Ventura
We are still able to conduct name-based searches. Due to the redaction, researchers are having to use alternative methods to obtain DOB, where possible, therefore causing delays. These delays will impact County Criminal searches and Nationwide Database searches.
Counties with redactions: Amador, Butte, Calaveras, El Dorado, Fresno, Kern, Lassen, Los Angeles, Merced, Nevada, Placer, Riverside, Sacramento, San Bernadino, San Diego, San Francisco, San Joaquin, Santa Clara, Santa Cruz, Siskiyou, Stanislaus, Tulare, Ventura
Suspended Services
All verification services out of the following countries are suspended:
• Afghanistan
• Russia
• Sudan
• Ukraine:
Education verifications are being completed in Ukraine.
Employment verifications are not able to be completed in Ukraine.
Criminal searches are currently not available in:
• Afghanistan
• Palestine
We will continue to monitor the situation and notify you when we are able to reinstate services.
• Afghanistan
• Russia
• Sudan
• Ukraine:
Education verifications are being completed in Ukraine.
Employment verifications are not able to be completed in Ukraine.
Criminal searches are currently not available in:
• Afghanistan
• Palestine
We will continue to monitor the situation and notify you when we are able to reinstate services.