Multiple Counties, Texas:
4/9/2025: Texas county searches are currently experiencing system issues, which are causing a delay in the turnaround times. We are closely monitoring this and will provide updates as they become available.

Tehama County, California Courts:
5/20/2025: Tehama County searches are currently experiencing a delay in processing. The new turnaround time for returning results is now estimated to be 4-6 weeks due to a high volume of requests and being a clerk assisted county. This will create a delay in the turnaround times. We will provide updates as they become available.

Franklin County, Kentucky Courts:
5/28/2025: Franklin County, Kentucky Courts have advised that the Temporary Public Access (PAT) has not been moved, and searches are unable to be completed at this time. Please expect extended delays until 06/02/2025.

NSOPW:
5/29/2025: The National Sex Offender Database (NSOPW) continues to experience intermittent outages that occur when individual jurisdictions go down. These outages are causing delays in processing. We are monitoring the database and will provide updates daily.
Current outage: Puerto Rico.

Puerto Rico:
6/2/2025: The criminal records system remains down at the Policia de Puerto Rico. It appears that the cause for system failure is a cyberattack. From the moment of detection, corresponding protocols were immediately activated, and the incident is under investigation. As part of the preventative measures, with the aim of safeguarding the integrity of information and protecting the personal data of citizens, the Departamento de Justicia de Puerto Rico has temporarily suspended some services including the issuance of criminal record certificates. The security of citizens’ information is the highest priority, and the restoration of affected systems will only be carried out once the environment has been certified as secure and data integrity is guaranteed. We are monitoring this closely and will provide an update when there is new information.

Tuolumne County, CA:
6/2/2025: Please be advised that the PAT system at the courthouse is currently offline. As this is a clerk assisted county and with limited staff, please expect delays. Information will be updated when available.

Wyoming Courts:
6/5/2025: Courts in Wyoming are clerk assisted with limited staff. Please continue to expect delays. Information will be updated when available.

Santa Clara County, CA Courts:
6/9/2025: Please be advised that the PAT system at the courthouse is currently down, and searches are unable to be completed at this time. We are closely monitoring this and will provide updates as they become available.

Hawaii Courts:
6/10/2025: Hawaii Courts have advised the courts will be closed in observance of King Kamehameha Day on Wednesday June 11th, 2025, and will reopen on Thursday, June 12, 2025. Please expect possible delays during this closure.