Thanksgiving Day Holiday
In celebration of Thanksgiving, Universal Background Screening will be closed on Thursday, November 27th and Friday, November 28th.
Universal will resume normal operations at 8 AM Eastern on Monday December 1, 2025.
This holiday will affect the closure of courts, government agencies, employers, and collection sites, throughout the United States. During our closure, all Universal Background Screening applications and websites will be operational and accessible.
Universal will resume normal operations at 8 AM Eastern on Monday December 1, 2025.
This holiday will affect the closure of courts, government agencies, employers, and collection sites, throughout the United States. During our closure, all Universal Background Screening applications and websites will be operational and accessible.
Updated 11/26/2025- Court Search Delays
Siskiyou County, California
10/27/2025: Please expect delays for searches in Siskiyou County, California as the clerks in the District Courts have advised that there is limited staff. As a result, turnaround time may be delayed with additional 3-4 weeks. We will continue to closely monitor and provide updates as they become available.
Cooke, Young, Marion, Sutton, Sabine, Upshur, Navarro, Van Zandt Counties, Texas
11/11/2025: Please expect delays as courts in various counties in TX as the Public Access Terminal (PAT) is currently down with no ETA as to when it may be back up. We will continue to closely monitor and provide updates as they become available.
Lafayette County, Mississippi
11/14/2025: Please expect delays as Lafayette County, Mississippi is a clerk-assisted county and the courts are working with limited researchers and staff. We will continue to closely monitor and provide updates as they become available.
FACIS Searches
11/24/2025: Please be advised the system is down for FACIS searches. The searches are unable to be processed at this time, which is causing a delay in the turnaround times. We are closely monitoring this and will provide updates as they become available.
Puerto Rico, Courthouse
11/25/2025: Puerto Courthouse: Please expect delays as Puerto Rico courts will be closed today, Wednesday 11/25/2025, through Friday, 11/28/2025. Searches will resume on Monday, December 1, 2025, when courthouse opens.
Orleans County, Louisianna
11/26/2025: The Public Access Terminal Index for Orleans County, Louisianna is currently transitioning to a new case management system. Searches cannot be completed at this time. We will provide updates as they become available.
10/27/2025: Please expect delays for searches in Siskiyou County, California as the clerks in the District Courts have advised that there is limited staff. As a result, turnaround time may be delayed with additional 3-4 weeks. We will continue to closely monitor and provide updates as they become available.
Cooke, Young, Marion, Sutton, Sabine, Upshur, Navarro, Van Zandt Counties, Texas
11/11/2025: Please expect delays as courts in various counties in TX as the Public Access Terminal (PAT) is currently down with no ETA as to when it may be back up. We will continue to closely monitor and provide updates as they become available.
Lafayette County, Mississippi
11/14/2025: Please expect delays as Lafayette County, Mississippi is a clerk-assisted county and the courts are working with limited researchers and staff. We will continue to closely monitor and provide updates as they become available.
FACIS Searches
11/24/2025: Please be advised the system is down for FACIS searches. The searches are unable to be processed at this time, which is causing a delay in the turnaround times. We are closely monitoring this and will provide updates as they become available.
Puerto Rico, Courthouse
11/25/2025: Puerto Courthouse: Please expect delays as Puerto Rico courts will be closed today, Wednesday 11/25/2025, through Friday, 11/28/2025. Searches will resume on Monday, December 1, 2025, when courthouse opens.
Orleans County, Louisianna
11/26/2025: The Public Access Terminal Index for Orleans County, Louisianna is currently transitioning to a new case management system. Searches cannot be completed at this time. We will provide updates as they become available.
Nevada Statewide Courts Search update
7/2/2025: Nevada Statewide Department of Public Safety has changed what they are returning on a statewide search. Effective immediately,
this search will no longer include dismissed, non-convictions or pending cases. Universal Background is ready to provide an alternative statewide search that will capture all of this information. This search is a county wide sweep of all 17 counties at the district court level.
Please contact your account representative to learn more about this search or to get started!
this search will no longer include dismissed, non-convictions or pending cases. Universal Background is ready to provide an alternative statewide search that will capture all of this information. This search is a county wide sweep of all 17 counties at the district court level.
Please contact your account representative to learn more about this search or to get started!
The National Sex Offender Database
National Sex Offender Registry:
9/16/2025: The National Sex Offender Database (NSOPW) continues to experience intermittent outages that occur when individual jurisdictions go down. Please expect delays.
9/16/2025: The National Sex Offender Database (NSOPW) continues to experience intermittent outages that occur when individual jurisdictions go down. Please expect delays.
Lab and Clinic Holiday Schedule – 2025
As the holidays approach, we want to make you aware of upcoming Lab/Clinic closures that may briefly affect turnaround times.
Quest & LabCorp
Closed: November 27 · December 25 · January 1 Open: November 28 · December 24 · December 31
Alere
Closed: November 27–28, December 24–25, December 31, January 1, 2026
Concentra
Closed: December 25 · January 1, 2026
Open (Select Locations/Times): November 27 · December 24
Open (Normal Hours): November 28 · December 31
Carbon Health
Closed: November 27 · December 25 · January 1, 2026
Open: December 24 (closes at 2 PM) · December 31
CityMD
Open (Select Locations/Times): November 27 · December 24 · December 25
Open (Normal Hours): November 28 · December 31 · January 1, 2026
WellNow
Open (Select Locations/Times): November 27 · December 24 (8 AM–4 PM) · December 25
Open (Normal Hours): November 28 · December 31 · January 1
NextCare
Open (Select Locations/Times): November 27 · December 24 · December 25
Open (Normal Hours): November 28
Quest TSPOT Schedule
· Draws: Tuesday, November 25 & Friday, November 28
· No Draws: Wednesday, November 26
Please plan accordingly, as collections or results processed around these dates may experience slight delays. We would encourage you to call ahead of time to confirm Clinic availability.
Our DTOH Team wishes you a wonderful holiday season!
California Delays caused by DOB Redaction
On June 21, 2021, several CA courts have redacted DOB from their public index and files due to a 4th Appellate District Court, Court of Appeal, Division One, State of CA opinion.
We are still able to conduct name-based searches. Due to the redaction, researchers are having to use alternative methods to obtain DOB, where possible, therefore causing delays. These delays will impact County Criminal searches and Nationwide Database searches.
Counties with redactions: Amador, Butte, Calaveras, El Dorado, Fresno, Kern, Lassen, Los Angeles, Merced, Mendocino, Nevada, Placer, Riverside, Sacramento, San Bernadino, San Diego, San Francisco, San Joaquin, Santa Clara, Santa Cruz, Siskiyou, Stanislaus, Tulare, Ventura
We are still able to conduct name-based searches. Due to the redaction, researchers are having to use alternative methods to obtain DOB, where possible, therefore causing delays. These delays will impact County Criminal searches and Nationwide Database searches.
Counties with redactions: Amador, Butte, Calaveras, El Dorado, Fresno, Kern, Lassen, Los Angeles, Merced, Mendocino, Nevada, Placer, Riverside, Sacramento, San Bernadino, San Diego, San Francisco, San Joaquin, Santa Clara, Santa Cruz, Siskiyou, Stanislaus, Tulare, Ventura
Clean Slate Initiative
The Clean Slate initiative automatically seals certain non-violent conviction records if a person has remained conviction-free for a period of time (seven years for misdemeanors, 10 years for felonies).
Universal will continue to provide information that is reportable by state and federal laws.
States that are part of this initiate are as follows:
• PA
• UT
• NJ
• MI
• CT
• DE
• VA
• OK
• CO
• CA
• MN
• NY (Effective November 2024)
Please copy and paste the below link for additional information by state.
www.cleanslateinitiative.org/states
States with pending bills:
• Kentucky (HB 588)
• Missouri (HB 753)
• Rhode Island (SB 606)
• Hawaii (SB 1168)
Universal will continue to provide information that is reportable by state and federal laws.
States that are part of this initiate are as follows:
• PA
• UT
• NJ
• MI
• CT
• DE
• VA
• OK
• CO
• CA
• MN
• NY (Effective November 2024)
Please copy and paste the below link for additional information by state.
www.cleanslateinitiative.org/states
States with pending bills:
• Kentucky (HB 588)
• Missouri (HB 753)
• Rhode Island (SB 606)
• Hawaii (SB 1168)
Suspended Services
All verification services out of the following countries are suspended:
• Afghanistan
• Russia
• Sudan
• Ukraine:
Education verifications are being completed in Ukraine.
Employment verifications are not able to be completed in Ukraine.
Criminal searches are currently not available in:
• Afghanistan
• Palestine
We will continue to monitor the situation and notify you when we are able to reinstate services.
• Afghanistan
• Russia
• Sudan
• Ukraine:
Education verifications are being completed in Ukraine.
Employment verifications are not able to be completed in Ukraine.
Criminal searches are currently not available in:
• Afghanistan
• Palestine
We will continue to monitor the situation and notify you when we are able to reinstate services.