Nevada Department of Public Safety
9/10/2025: Multiple products out of Nevada have been restored since the cybersecurity incident on 08/27/2025. Please expect delays for Criminal County & Statewide Searches as they catch up thru the backlog. Impacted searches still include Nevada Sex Offender Regsitry, National Sex Offender Registry.
Updated 9/15/2025- Court Search Delays
Puerto Rico:
9/9/2025: Issues with the criminal records system continue in Puerto Rico as the system is still up and down. In cases where there are criminal records/potential criminal records/identity verification and other issues, searches are on hold in the Analysis Division of the Policia de Puerto Rico. They are currently unable to process the searches while the system is in its current state. Departamento de Justicia de Puerto Rico continues to work on updating the system and repairing the problem. We have been advised that no criminal records will be reported until this issue has been resolved. We are receiving clear search results and reporting results as quickly as possible.
Berrien County, Michigan Courts
9/15/2025: Please be advised that the Berrien County Court is currently experiencing a staffing shortage. Please expect a delay, clerks are aware and are working on the backlog. At this time, the court is unable to provide an ETA. We are closely monitoring this and will provide updates as they become available.
Wilkinson, Grenada, Quitman County, Mississippi Courts
9/5/2025: Please expect delays for searches in Wilkinson, Grenada, Quitman Counties, Mississippi. There is only one clerk who is responsible for assistance with background checks, and this clerk will be out of the office until 9/15/2025. We will continue to closely monitor and provide updates as they become available.
New Orleans County, Louisiana Courts
9/9/2025: New Orleans County, Louisiana have advised that the Public Access Terminal (PAT) is currently down due to a cyber-attack. Searches are unable to be completed at this time. We do not have a timeline for resolution of these issues. We will continue to closely monitor and provide updates as they become available.
Nebraska Adult/Child Abuse and Neglect Registry
Due to increased volume, Nebraska Adult/Child Abuse and Neglect Central Registry checks are taking long than expected to complete. The turnaround time is now between 40 and 60 days to receive results.
9/9/2025: Issues with the criminal records system continue in Puerto Rico as the system is still up and down. In cases where there are criminal records/potential criminal records/identity verification and other issues, searches are on hold in the Analysis Division of the Policia de Puerto Rico. They are currently unable to process the searches while the system is in its current state. Departamento de Justicia de Puerto Rico continues to work on updating the system and repairing the problem. We have been advised that no criminal records will be reported until this issue has been resolved. We are receiving clear search results and reporting results as quickly as possible.
Berrien County, Michigan Courts
9/15/2025: Please be advised that the Berrien County Court is currently experiencing a staffing shortage. Please expect a delay, clerks are aware and are working on the backlog. At this time, the court is unable to provide an ETA. We are closely monitoring this and will provide updates as they become available.
Wilkinson, Grenada, Quitman County, Mississippi Courts
9/5/2025: Please expect delays for searches in Wilkinson, Grenada, Quitman Counties, Mississippi. There is only one clerk who is responsible for assistance with background checks, and this clerk will be out of the office until 9/15/2025. We will continue to closely monitor and provide updates as they become available.
New Orleans County, Louisiana Courts
9/9/2025: New Orleans County, Louisiana have advised that the Public Access Terminal (PAT) is currently down due to a cyber-attack. Searches are unable to be completed at this time. We do not have a timeline for resolution of these issues. We will continue to closely monitor and provide updates as they become available.
Nebraska Adult/Child Abuse and Neglect Registry
Due to increased volume, Nebraska Adult/Child Abuse and Neglect Central Registry checks are taking long than expected to complete. The turnaround time is now between 40 and 60 days to receive results.
Nevada Statewide Courts Search update
7/2/2025: Nevada Statewide Department of Public Safety has changed what they are returning on a statewide search. Effective immediately,
this search will no longer include dismissed, non-convictions or pending cases. Universal Background is ready to provide an alternative statewide search that will capture all of this information. This search is a county wide sweep of all 17 counties at the district court level.
Please contact your account representative to learn more about this search or to get started!
this search will no longer include dismissed, non-convictions or pending cases. Universal Background is ready to provide an alternative statewide search that will capture all of this information. This search is a county wide sweep of all 17 counties at the district court level.
Please contact your account representative to learn more about this search or to get started!
The National Sex Offender Database
National Sex Offender Registry:
9/9/2025: The NSOPW can only be processed when all jurisdictions are online.
Current outage: Nevada (NV)
Option: You may choose to proceed without NV until the outage is resolved.
9/9/2025: The NSOPW can only be processed when all jurisdictions are online.
Current outage: Nevada (NV)
Option: You may choose to proceed without NV until the outage is resolved.
California Delays caused by DOB Redaction
On June 21, 2021, several CA courts have redacted DOB from their public index and files due to a 4th Appellate District Court, Court of Appeal, Division One, State of CA opinion.
We are still able to conduct name-based searches. Due to the redaction, researchers are having to use alternative methods to obtain DOB, where possible, therefore causing delays. These delays will impact County Criminal searches and Nationwide Database searches.
Counties with redactions: Amador, Butte, Calaveras, El Dorado, Fresno, Kern, Lassen, Los Angeles, Merced, Mendocino, Nevada, Placer, Riverside, Sacramento, San Bernadino, San Diego, San Francisco, San Joaquin, Santa Clara, Santa Cruz, Siskiyou, Stanislaus, Tulare, Ventura
We are still able to conduct name-based searches. Due to the redaction, researchers are having to use alternative methods to obtain DOB, where possible, therefore causing delays. These delays will impact County Criminal searches and Nationwide Database searches.
Counties with redactions: Amador, Butte, Calaveras, El Dorado, Fresno, Kern, Lassen, Los Angeles, Merced, Mendocino, Nevada, Placer, Riverside, Sacramento, San Bernadino, San Diego, San Francisco, San Joaquin, Santa Clara, Santa Cruz, Siskiyou, Stanislaus, Tulare, Ventura
Clean Slate Initiative
The Clean Slate initiative automatically seals certain non-violent conviction records if a person has remained conviction-free for a period of time (seven years for misdemeanors, 10 years for felonies).
Universal will continue to provide information that is reportable by state and federal laws.
States that are part of this initiate are as follows:
• PA
• UT
• NJ
• MI
• CT
• DE
• VA
• OK
• CO
• CA
• MN
• NY (Effective November 2024)
Please copy and paste the below link for additional information by state.
www.cleanslateinitiative.org/states
States with pending bills:
• Kentucky (HB 588)
• Missouri (HB 753)
• Rhode Island (SB 606)
• Hawaii (SB 1168)
Universal will continue to provide information that is reportable by state and federal laws.
States that are part of this initiate are as follows:
• PA
• UT
• NJ
• MI
• CT
• DE
• VA
• OK
• CO
• CA
• MN
• NY (Effective November 2024)
Please copy and paste the below link for additional information by state.
www.cleanslateinitiative.org/states
States with pending bills:
• Kentucky (HB 588)
• Missouri (HB 753)
• Rhode Island (SB 606)
• Hawaii (SB 1168)
Suspended Services
All verification services out of the following countries are suspended:
• Afghanistan
• Russia
• Sudan
• Ukraine:
Education verifications are being completed in Ukraine.
Employment verifications are not able to be completed in Ukraine.
Criminal searches are currently not available in:
• Afghanistan
• Palestine
We will continue to monitor the situation and notify you when we are able to reinstate services.
• Afghanistan
• Russia
• Sudan
• Ukraine:
Education verifications are being completed in Ukraine.
Employment verifications are not able to be completed in Ukraine.
Criminal searches are currently not available in:
• Afghanistan
• Palestine
We will continue to monitor the situation and notify you when we are able to reinstate services.